Product Registration &
Warranty Information

Allow us to enhance convenience for you, ensuring every customer enjoys the Hyundai Home quality and experience for many years.
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Personal Information
First Name*
Last Name*
Address*
Contact Number*
Email Address*
Product Information
Product Type*
Air Fryers
Chest Freezers
Coffee Makers
Commercial Air Conditioners
Electric Fans
Electric Kettles
Electric Ovens
Garment Steamers
Gas Ranges
Gas Stoves
Grills
Grooming Device
Hairstyling Tools
Healthy Series
Induction Cookers
Infrared Cookers
Irons
K-Pop Series
Microwave Ovens
Pressure Cookers
Range Hoods
Refrigerators
Residential Air Conditioners
Rice Cookers
Smart TVs
Spot Cleaners
UHD Smart TVs
Vacuum Blenders
Vacuum Cleaners
Washing Machines
Water Dispensers
Model Number*
HAC-W05M
HCM-S650/3
HAC-DC10D
HAC-W10INV-A
HAC-W10M/R
HWM-RTL100
HCF-A1150
HAC-DC12D
HAC-W15INV-A
HAC-W15M/R
HEK-150/15
HEK-L150/1810
HEF-OSF16
HEF-SF16W
HEF-OWF16
HAFO-G07D30LS
HEK-180
HEK-150/18
HEK-A180-18
HEK-L150-1807
HEO-H18L
HRC-18LDD
HEF-OSF18
HEF-SF18W
HEF-OWF18
HAC-DC18D
HAC-W20INV-A
HAC-W20M/R
HMO-20LM
HRC-22LDD
HCAC-24CMI
HAC-DC22D
HAC-W25INV-A
HMO-25LDG
HAO-W28LD
HRC-28LDD
HEF-R8SFW
HPC-MC3L8WD
HRC-H9003
32FWA2855K
32FS411K
HAO-W35LD
HEO-H38L
HYG-6105
HCAC-36CASI
HCAC-36CMI
HCAC-36FSN
HCAC-36FSI
HRC-H9004
43FWA2855K
43FS411K
43UDA611K
43UWA8550K
HCF-A460
HEO-H48L
PHT-083
HPC-MC5L20WD
HCF-A550
55UDA611K
55UWA8550K
HI-A26S
HCH-K60B
HCH-K60SS
HCAC-60CASI
HCAC-60CMI
HCAC60CMI-A
HCAC-60FSI/A
65UDA611K
65UWA8550K
HWM-FTL70G
HCF-A800
HWM-RTL80
HWM-FTL80G
HI-A19
HI-A27S
HI-A21
HCH-K90B
HCH-K90SS
HCF-A950
HWM-RTL90
HWM-FTL90G
HI-A18
HAM-HS35LW
HC-204
HC-122
HC-124
HEF-CBLFPRB
HEF-CBLWD
HEF-CBLSF
HEF-CBLTSF
HG-FB001K
HG-A402K
HG-A403K
HG-R7601K
HG-R7602K
HG-R7603K
HBH-F4MB
HBH-F4TGB
HBH-K3G1E60SS
HBH-K4G60SS
Serial Number*
Purchase Date*
Store Name*
Official Receipt *
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Warranty Information

Get to know how you can maximize enjoyment of your Hyundai Home product.

General Terms and Conditions

The original purchaser of the Hyundai Home product is entitled to this warranty, subject to the terms and conditions listed below. This warranty is non-transferrable and applies only to the original purchaser.

Warranty Requirement

For warranty service, your warranty card and your official product receipt are required to validate proof.

Coverage and Application

Applies to a Hyundai Home Appliance hardware product:

  • Used in a normal domestic environment; not in a commercial environment
  • Purchased in the Philippines
  • Upon the judgment of Authorized Technicians, in normal use, GTC-Aldis Philippines, Inc. (exclusive distributor of Hyundai Home Appliances), will be responsible for repairing and replacing parts free of charge, WITHIN ONE (1) YEAR commencing from the date of purchase. (Note: Any defective parts which are replaced shall become property of GTC-Aldis, Philippines, Inc)

Warranty Exemptions

Warranty Exemptions include the following, but not limited to the following:

  • Product damage caused by misuse, negligence, accident, natural calamities like pests, wind, flood, fire, lighting
  • Product that has been modified, disassembled, altered and/or repaired by persons other than the Authorized Technicians and has used non-approved parts
  • Failure to follow User’s Manual provided
  • Damaged, altered and/or defaced serial number
  • Any product accessories such as but not limited to plastic door bins and tempered glass sheleves.
  • Shipping damage and defects incurred during transportation and handling by third parties from pickup to delivery.
  • Defects and malfunctions due to power outages, poor electrical service, or incorrect electrical current or voltage.
  • Damage from harmful environment such as: corrosive environment, plumbing issues like leaky or frozen pipes, clogged drains, improper installation, faulty wiring, poor water or air supply, improper storage, food/liquid spills.
  • Using the product for non-intended purposes like commercial use in retail stores, hospitals and clinics, laundromats, schools, hotels, etc.
  • Maintenance or replacement of parts or consumables due to normal wear and tear from regular/daily product use.
  • GTC-Aldis Philippines Inc (“Hyundai”) will not be liable for any loss directly or indirectly caused from the breakdown of the unit.

Frequently Asked Questions

Where can I find Hyundai Home Appliances PH warranty information?

You may find out more info regarding the warranty of your product with the warranty information sheet provided with your products or through the product links in our website.

What are the available customer service channels?

You may reach us through our Contact number and through Facebook messenger by messaging the official Hyundai Home Appliances Philippines Facebook page.

Is the warranty for all appliances the same?

No, the warranty is different per category of appliance. Please refer to the table below.

Product Category Warranty Period
Air Conditioners Compressor: 5 years
Parts & Service: 2 years

  • For wall/floor/cassette/suspended air conditioners: warranty starts upon commissioning of unit
  • For window type air conditioners: warranty starts upon Delivery Receipt/Service Invoice
TVs (Smart, UHD)
Part: 1 year
Service: 1 year
Refrigerators 
Inverter Compressor: 10 years
Other Parts & Service: 1 year


Plastic parts and tempered glass shelves not included in the warranty
Freezers Parts & Service: 1 year
Laundry Care (Washing Machines, Garment Steamers, Irons) Compressor: 5 years
Other Parts & Service: 2 years
Cooking (Gas Ranges, Gas Stoves, Rangehood) Parts & Service: 1 year
Small Appliances Parts & Service: 1 year
Floor Care (Spot Cleaner, Vacuum Cleaner) Parts & Service: 1 year

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How do I claim the warranty of my product?

You can send a request by filling up this form.

Where can I find your service centers?

We have accredited service centers nationwide, you may find the nearest service center through this link.